Creand Hosts Cybersecurity Awareness Session in Andorra to Combat Rising Digital Fraud

Creand organised a cybersecurity awareness session on Monday in Escaldes-Engordany, urging Andorrans to build defences against rising digital fraud, identity theft, and scams delivered through malicious emails, SMS, WhatsApp messages, or phone calls.

Clàudia Palomas, an information security consultant at Creand Crèdit Andorrà, addressed users at L’Espai during the event *Introducció a la ciberseguretat: Protegeix-te i gaudeix de les tecnologies amb tranquil·litat*. She highlighted how everyday technology use—for communication, online banking, ticket purchases, or social media—exposes people to risks they often fail to recognise.

"People use technology for everything, from communicating and checking online banking to buying tickets or browsing social networks," Palomas said. "Almost everyone has access to devices, but often we're not aware of the dangers."

Palomas acknowledged widespread unease about internet use but stressed that the answer lies not in avoidance, but in preparation. "Sometimes navigating the internet feels scary, but we shouldn't be afraid—we need to create a shield," she stated.

The key tool for protection, she emphasised, is training and awareness. Understanding cybercriminals' tactics enables users to spot fraudulent messages. Recommendations included keeping devices updated, ignoring suspicious contacts, and refraining from sharing personal data on unverified websites or apps.

For questionable messages, Palomas urged composure: "We need to think and stay calm. Instead of clicking a link, open the app calmly and check any issues through the bank's official channels."

The session aimed to highlight digital threats and equip attendees with practical strategies for secure, confident technology use in an increasingly connected world.