Andbank Warns Clients of Rising Vishing Scams

Andbank has warned clients of a rise in vishing scams, where fraudsters pose as bank employees or customer service representatives to extract sensitive information or approve unauthorized operations.

The bank sent an email alert to its customer base yesterday, highlighting frequent incidents reported by various financial institutions in recent weeks. Scammers target personal data, passwords, verification codes, or transaction approvals that could jeopardize account security. Andbank emphasized that it never makes such calls or requests software installations. "If you receive these types of requests during a call, hang up and contact the bank through official channels," the message stated.

These attacks often involve caller ID spoofing to display the bank's number or name, making them appear legitimate. Fraudsters may pose as technical support, pushing for remote device access to install malware that takes over computers or mobiles.

The alert urges immediate suspicion of any urgent, unexpected, or questionable phone requests, advising clients to pause, assess the situation, and verify the caller's identity. Essential precautions include refusing remote access and using only official channels for contact.

Andbank stressed basic security practices to counter these threats, noting their prevalence amid a broader uptick in digital fraud affecting institutions internationally. No details on confirmed local incidents were provided.