Andorra Surpasses EU Digital Average with Andorra Digital Launch

Andorra has made substantial progress in its digital transformation over recent years, positioning itself above the European average on key indicators such as the Digital Economy and Society Index (DESI). The principality's efforts, built on sustained investments in infrastructure, regulation, training, and governance, are now yielding tangible results through coordinated public initiatives.

Experts from KPMG highlight Andorra's shift from strategic planning to real-world impact. Jordi Oliver, partner responsible for the public sector in Catalonia, the Balearic Islands, and Andorra, described the country as "not only demonstrating that deep and effective digital transformation is possible, but also establishing itself as an example for other nations seeking to modernize in an increasingly interconnected world." He emphasized the role of Andorra Digital, the new public company approved via recent legislation, in driving nationwide digitization.

Alexandre Haase, KPMG partner in Andorra, noted that the creation of Andorra Digital SA marks "a step forward in consolidating a structure to coordinate, promote, and accelerate digital initiatives in an integrated manner, ensuring strategic projects deliver coherent and real impact." Cristina Civit, partner in corporate consulting at KPMG, added that the firm supports Andorra's public administration in pursuing "more efficient and citizen-focused management, transforming how it interacts with residents and businesses."

Key projects underscore these advances. The Business Digitization Programme (PDE) has boosted efficiency and innovation among local firms. The interoperability bus enables secure data exchange between administrations and companies. The National Cybersecurity Agency safeguards against threats, while the Data Intelligence Agency—already operational—promotes strategic data use and has pioneered an ethical code for artificial intelligence aligned with European standards. The digital wallet simplifies online services, and the Digital Welfare and Skills Centre addresses the digital divide through public training.

Looking ahead, priorities include fully implementing ongoing projects, adopting AI with robust ethical and regulatory frameworks, establishing regulatory sandboxes to attract international investment and talent, deepening business transformations in processes, cybersecurity, and data analytics, and enhancing inclusion to ensure broad access. Collaboration among public institutions, businesses, and citizens will be essential to sustain this momentum.