Andorra Telecom Reports €29.2M Profit in 2025, Up €2.4M from 2024

Andorra Telecom achieved a net profit of €29.2 million in 2025, an increase of €2.4 million over the €26.8 million recorded in 2024, underscoring the public operator's ongoing economic strength.

Operating revenues reached €84.5 million, with operating profit at €29 million. The company allocated €11.8 million to investments focused on strengthening networks, enhancing services, and advancing new technology projects amid steady growth in connectivity demand. Contract mobile lines rose 5.7%, gaining more than 5,000 connections, while fixed internet added 1,169 net subscribers, up 2.7%.

Key achievements included completing the 10GPON fibre rollout across the network, boosting capacity and delivering higher speeds to all customers without additional charges. This was supported by a free router upgrade program to more efficient models. On mobile, 5G coverage extended to 91% of the population, complemented by expanded tariffs featuring roaming packages and eSIM options for tourists enabling cardless internet access.

The firm advanced digital innovation via its investment in Internxt, a European provider of privacy-focused cloud services, to explore data protection tools for businesses and residents.

Customer satisfaction improved to 8.06, exceeding 2024 levels. Support services managed 136,000 calls to the 115 line, more than 70,000 in-store visits, and 337,000 digital interactions through the app and website—a 12% rise from the previous year.

Environmental efforts progressed with a monthly carbon footprint metric added to customer bills and emission offset programs for corporate events. The free Internet Protegit tool, filtering Wi-Fi and mobile content to shield minors from inappropriate material, gained popularity among families. Awareness and training initiatives reached over 4,700 participants, while 170 young people joined company-backed robotics and STEAM programs, including the World Robot Olympiad, First Lego League, and European Open Andorra-VEX.

The energy-efficient Node headquarters on Avinguda Meritxell remains on track for completion in 2026, aiming to consolidate operations and improve public service delivery.