Andorra Telecom Posts €29.2M Profit in 2025, Up 9% with Network Upgrades

Andorra Telecom recorded a net profit of €29.2 million in 2025, up €2.4 million from €26.8 million the previous year, reflecting the public operator's sustained financial stability.

Operating revenues stood at €84.5 million, with operating profit reaching €29 million. The company invested €11.8 million in network reinforcement, service improvements, and new technology initiatives, driven by rising demand for connectivity. Contract mobile lines grew 5.7%, adding over 5,000 connections, while fixed internet gained 1,169 net subscribers, a 2.7% increase.

Network upgrades marked major milestones: full rollout of 10GPON fibre technology, which expands capacity and provides faster speeds to all customers at no extra cost, paired with a free router replacement program for more powerful units. Mobile 5G coverage now reaches 91% of the population, supported by new tariff options including roaming bundles and eSIM access for tourists.

The operator bolstered digital innovation through its stake in Internxt, a European specialist in privacy and cloud services, aiming to develop data protection solutions for businesses and residents.

Customer satisfaction climbed to 8.06, topping 2024 figures. Support channels handled 136,000 calls to the 115 line, over 70,000 in-store visits, and 337,000 digital interactions via app and website—a 12% jump from the prior year.

Sustainability measures advanced with a monthly carbon footprint indicator added to bills and emission offsets for corporate events. The free Internet Protegit service, which filters home Wi-Fi and mobile content to protect minors, saw strong family uptake. Awareness campaigns and training engaged over 4,700 people, while 170 youths participated in company-supported robotics and STEAM activities, such as the World Robot Olympiad, First Lego League, and European Open Andorra-VEX.

Looking ahead, the energy-efficient Node headquarters on Avinguda Meritxell is set for completion in 2026, centralizing operations to enhance public services.