Andorra's Suicide Hotline Handles 170 Calls, Prevents 5 Attempts in First Months

Andorra's suicide prevention hotline 177 has managed 170 calls since its September 2025 launch, with 64% from women, and intervened to prevent five attempts.

State Secretary for Health Cristina Pérez shared the data at a press conference following the sixth National Table on Mental Health and Addictions (TNSMiA) meeting on Tuesday. The service averages about 13 calls per month and underscores the value of accessible crisis support, Pérez noted.

The parallel youth chat service 'Tot bé?'—launched in November 2024—has handled nearly 400 conversations with 150 users, exchanging over 7,140 messages. Health Minister Helena Mas acknowledged that communication channels for adolescents may need updates to match evolving digital habits, such as moving beyond WhatsApp. She indicated the upcoming 2026-2030 national anti-drug plan, still awaiting approval, will address this.

The TNSMiA reviewed the Mental Health and Addictions Plan (PISMA), which lists 62 actions: 45 underway or ongoing, eight completed, and nine pending. Mas said the government targets launching the remaining initiatives before the legislative term ends, though full completion may prove challenging as some, like awareness campaigns and training, continue over time.

Progress on the National Suicide Prevention and Fight Strategy, approved in December 2025, showed four of 49 actions finished, seven in progress, and 38 pending. The effort focuses on awareness, prevention, detection, intervention, and postvention, involving associations, parishes, and other stakeholders.

Training efforts have reached 244 people, including 170 social and community agents, 58 from emergency services, and 16 in breaking bad news courses. The ministry plans further sessions while expanding care resources. Current work includes a psychological intervention plan for emergencies and disasters, plus mental health research.