Andorra Creperie Hires Security to Tame Viral Insult Queues
Creperia de la Rotunda employs guards to organize crowds after new civic rules, amid backlash over owner's rude service drawing holiday mobs.
Key Points
- Private security in fluorescent vests enforces straight queues, alternating sides daily to ensure pedestrian access.
- New Andorra la Vella rules mandate high-footfall businesses hire guards or face €500-€3,000 fines.
- Owner's viral 'insult service' attracts long holiday lines despite cold waits and criticism for disrespect.
- Customers mixed: some queue for social media, others decry it as 'total lack of respect' near kids.
The Creperia de la Rotunda, a popular spot in Andorra la Vella, has hired private security to manage long queues after complaints about crowds blocking public spaces during the Christmas holidays.
A clearly marked guard, wearing a fluorescent yellow vest, now oversees the area in front of the shop and along its sides. Queues must form in a straight line, leaving space for access to neighbouring businesses and ensuring pedestrian flow. To further ease congestion, the queue direction alternates daily—right one day, left the next.
The measure follows a recent amendment to Andorra la Vella's regulations on civic coexistence, environment, and hygiene. It requires high-footfall businesses to employ private security for crowd control and to prevent misuse of public areas. Non-compliance carries fines from €500 to €3,000.
Customers have mixed reactions. Some wait over 30 minutes in the cold, undeterred by chilly weather. One patron, Miquel, said he endures it to film videos for social media, proving he visited. The creperie's draw lies in its unconventional service: the owner insults customers while preparing orders, creating a viral spectacle.
Others nearby express dismay. Passersby in adjacent streets called the scene "unheard of." A couple, including Sandra, criticised parents bringing young children, arguing it normalises disrespectful language. "It's a total lack of respect," she said.
The controversy erupted weeks ago with the council's approval of the new rules, aimed at curbing disruptions from the shop's popularity.
Original Sources
This article was aggregated from the following Catalan-language sources: