Andorra Launches Official Taxi App and CityXerpa Booking for Digital Ride Requests
New platforms enable live tracking, advance bookings, and multilingual access via Taxi Andorra app and CityXerpa, integrated with the central reservation system while banning rival services like Uber.
Key Points
- Andorra launches Taxi Andorra app and CityXerpa for digital ride bookings with live tracking and advance reservations.
- Apps support Catalan, Spanish, French, English; payments to drivers in cash or card.
- Integrated with central Taxi Reservation Centre (CRT), banning rivals like Uber.
- Four drivers expelled for using unauthorized services amid digital rollout.
Andorra's taxi service has rolled out digital booking through the official Taxi Andorra app and CityXerpa's Mobility section, both connected to the Taxi Reservation Centre (CRT).
Launched this week, the platforms enable mobile users to request rides, monitor vehicles live, check assigned car details, see estimated pickup times, and book trips in advance. Available in Catalan, Spanish, French, and English, they cater to locals and tourists alike. Users get rough fare previews, though taximeters determine final costs, with payments handled directly to drivers in cash or card. In-app payments and extra features will arrive in later stages.
These options build on phone and WhatsApp reservations within the CRT's unified system, developed alongside taxi associations. CityXerpa provides the backend tech and call centre support as part of wider digital upgrades in strategic sectors.
The Taxi Andorra app offers a guided booking flow as the primary official channel. CityXerpa integration lets users select taxis amid other transport choices in a familiar app, while keeping CRT oversight and live tracking.
This setup bars drivers from concurrent use of rivals like Uber, resulting in four expulsions for breaches. The shift caps a gradual digital rollout marked by sector tensions over mandatory centralization.
Original Sources
This article was aggregated from the following Catalan-language sources:
- Diari d'Andorra•
El taxi estrena reserves digitals amb una app pròpia i CityXerpa
- El Periòdic•
‘Taxi Andorra’ activa la reserva per app i integra el servei dins la central de reserves, tot i la polèmica del sector
- La Veu Lliure•
El taxi d’Andorra fa un salt digital i ja permet reserves i pagaments a través del mòbil
- Altaveu•
El servei de taxi activa la reserva a través de l'app i amplia els canals integrats a la CRT
- El Periòdic•
El taxi a Andorra activa la reserva per app i integra el servei dins la central de reserves, tot i la polèmica del sector
- Diari d'Andorra•
El taxi incorpora la reserva digital amb la app oficial Taxi Andorra o CityXerpa