Andorra Approves Taxi and VTC Reforms Limiting Fleet Sizes and Mandating Unified App

**Andorra's government has approved passenger transport reforms setting maximums of 120-130 taxis and 100-110 VTCs, based on ratios of one taxi per 1,000 inhabitants and 0.85 VTCs per 1,000, alongside a new Taxi Andorra app, mandatory single reservation desk, 24-hour operations, and professional licensing to modernise the sector while ensuring taxis hold a slight majority.**

State Secretary for Energy Transition, Transport and Mobility David Forné detailed the package after the 22 April 2026 Council of Ministers meeting. He called it a decisive move to create an efficient, coordinated system centred on citizens, tackling fragmentation in the taxi sector—currently around 90 vehicles—and improving urban and interurban coverage alongside public transport.

The Taxi Andorra app, launched earlier this week and available on App Store and Google Play, integrates with the single reservation desk that all taxis must use exclusively. Forné stressed that taxis cannot appear on multiple platforms simultaneously, such as under both 'Taxi' and 'Uber' branding. Currently, only one such desk operates, with about 90% of the sector already integrated; it supports phone, WhatsApp bookings, real-time tracking, price estimates, and mobile payments while retaining cash options inside vehicles. Non-compliance will trigger warnings and potential licence revocation for serious breaches. A new desk requires at least 25% of the sector's support.

To boost profitability and availability, licences now permit unlimited professional drivers per vehicle—up from a previous cap of two—and up to two vehicles per licence, enabling 24-hour service via driver rotations.

VTCs operate under free competition as a complementary service, required to declare base locations (without numerical limits but with territorial reporting) and return there when idle. The current ratio of 0.77-0.78 VTCs per taxi aligns closely with targets, Forné noted. VTCs must book exclusively via prior reservation, without street hails. Ratios for 2026 may adjust based on demand data from the centralised system.

Both taxi and VTC drivers need a category B2 licence plus a new mandatory "professional driver" credential via training exam. Taxi drivers qualify automatically; VTC drivers have six months to comply. Forné emphasised these changes professionalise the sector, standardise qualifications, and meet rising mobility needs, following broad consultation with stakeholders.