Andorra PS Requests Bus Service Data Amid Complaints
Social Democratic Party files formal request for detailed records on national bus performance, including ridership, reliability, and user.
Key Points
- Requests passenger numbers by line, time slots, and periods vs. pre-change baseline.
- Seeks reliability metrics: actual vs. scheduled times, punctuality, incidents, and fixes.
- Demands service quality data: surveys, complaints, oversight reports, penalties.
- Includes studies on transport model and body responsible for monitoring.
Pere Baró, general councilor for the Social Democratic Party (PS) parliamentary group and deputy president of the group, submitted a formal information request to the General Council on Tuesday. The filing demands comprehensive government records on Andorra's national bus service since the recent route changes took effect.
The move responds to repeated citizen complaints about public transport, seeking to distinguish personal user opinions from verifiable data. Baró's request targets all related documentation to evaluate service performance in detail.
Key details sought include passenger numbers per line, broken down by time slots, weekdays, weekends, and holidays, along with monthly or quarterly figures and comparisons to the pre-concession period. It also covers average occupancy rates, peak usage times per line and slot, and capacity utilization metrics.
On reliability, the submission calls for actual travel times versus scheduled ones per line, punctuality rates, total incidents, common delay causes, and corrective actions implemented.
Service quality aspects encompass any satisfaction survey results, counts and types of user complaints or incidents, concessionaire oversight reports, inspection procedures, and penalties for non-compliance if applied.
The request further includes any studies, assessments, or optimization projects linked to the current transport model, plus identification of the administrative body responsible for data collection and monitoring.
Social Democrats emphasize that the initiative aims to uncover the service's actual state amid user concerns, ensuring access to facts for effective oversight and alignment with public needs.
Original Sources
This article was aggregated from the following Catalan-language sources:
- Diari d'Andorra•
Baró demana dades del transport públic
- Bon Dia•
El PS s'interessa pel funcionament del transport públic després dels canvis de línies
- Diari d'Andorra•
Pere Baró demana informació detallada sobre el funcionament del transport públic
- Altaveu•
El PS furga en les queixes ciutadanes sobre el transport públic i demana dades a Govern