Andorra to Roll Out AI Tool for Public Workers by 2027 Amid Surging Cyber Threats

**Andorra's government plans AI tool rollout for public workers by 2027 amid rising cyber threats**

The Andorran Minister for Public Function and Digital Transformation, Marc Rossell, announced plans on Wednesday to deploy an artificial intelligence tool across all public administration employees by 2027. The solution, likely from Microsoft and similar to Copilot, aims to handle repetitive tasks, draft administrative documents such as tender specifications, and boost overall efficiency. Rossell noted that custom applications could also be created for specific departmental needs, like process automation or enhanced internal controls.

Speaking before the parliamentary Justice, Interior and Institutional Affairs Commission, Rossell reviewed 2025 cybersecurity data from the National Cybersecurity Agency (ANC-AD). The agency managed 1,624 incidents, up 5.6% from 1,537 in 2024, with an estimated 5,000 device infections affecting businesses and individuals. He cautioned that figures should be viewed carefully, as not all incidents are reported despite obligations under the cybersecurity law for essential entities.

Rossell highlighted growing risks, including more illicit data and credentials circulating online, which heighten vulnerabilities. Cybercriminals are increasingly using Andorran IP addresses as proxies, potentially evading detection by mimicking local traffic, and leveraging AI to bypass automated defenses. He stressed bolstering system resilience, with ANC-AD playing a central role in prevention, response, and public awareness.

For 2026 priorities, Rossell outlined digitalizing immigration procedures, starting from scratch in a previously paper-based area. A pilot will test online processing to cut travel, though physical presence remains needed for items like passports. Success could enable full rollout this year, with adjustments as required. This ties into origin-country hiring initiatives, allowing companies to connect with workers abroad, pre-verify documents telematically, and ease administrative burdens upon arrival. Vehicle-related services, with high volumes, are also targeted for digitization.

Progress on the Digital Transformation Strategy 2030 includes half of procedures now online via the electronic headquarters, up from prior years, with a 30% cut in required data per request. One in four residents uses the digital wallet, and seven in ten have the Andorra Salut app. Rossell aims for a unified national electronic platform soon.

In 2024, government tech spending reached €22.96 million, a 25% rise from the previous year, focused on data processing, studies, software, and licenses. The administration employs 62 ICT specialists and maintains over 2,400 devices, with continuous monitoring of 118 key entities.