Creand Crèdit Andorrà Named Andorra's Best Digital Bank for 2026

Creand Crèdit Andorrà has been named Andorra's Best Digital Bank for 2026 by the international financial publication *Global Banking & Finance Review*.

The award recognises the bank's ongoing innovation, its customer-focused digital strategy, and its dedication to delivering secure, user-friendly banking solutions designed for the future. Organisers highlighted Creand's investments in digital transformation, including expanded online and mobile banking platforms, enhanced cybersecurity infrastructure, and improved user experiences.

Varun Sash, CEO and editor-in-chief of *Global Banking & Finance Review*, praised the bank for showing "a firm commitment to digital excellence while upholding the trust and stability that define modern banking". He noted that strategic technology investments, paired with a client-centric approach, establish Creand as a leader in Andorra's financial sector. Sash added that the award acknowledges the bank's ability to blend innovation with responsible banking practices.

The accolade evaluates institutions on criteria such as innovation, customer experience, digital capabilities, transparency, and strategic growth. *Global Banking & Finance Review* pointed to Creand's steady funding of digital platforms and client engagement initiatives as key factors in its selection.

Currently, 63% of Creand Crèdit Andorrà's clients use digital services, with over 90% of retail online banking operations conducted via mobile. The bank emphasises usability and security in its digital tools, which support autonomous customer operations and stronger client relationships. Its strategy integrates advanced analytics, cloud-based secure infrastructure, and intuitive design while upholding high regulatory compliance and data protection standards.

Sandra Sancho, head of online banking and new channels at Creand, described digitalisation as a core strategic pillar. She stressed the focus on security, multichannel customer experience, and ongoing enhancements to online features and non-face-to-face channels.