Andorra Combats Elderly Loneliness with Effective Support Network

Andorra's ageing population is driving up cases of unwanted loneliness, particularly among the elderly, but the Principat's coordinated network of prevention, care and support is proving effective in addressing the issue.

Experts from government, parishes and aid organisations highlight a comprehensive system that integrates resources from communes, the Ministry of Social Affairs and NGOs. This setup, bolstered since the Covid-19 pandemic, includes home care, teleassistance, day centre activities and social programmes. "After Covid, we strengthened home care and socio-dependency services upon detecting many isolated people," said Montse Gil, head of the Elderly Area at Social Affairs.

The phenomenon of unwanted loneliness—feeling isolated despite not being physically alone—stems more from a lack of quality social ties than living solo, according to the Andorran Red Cross. While the elderly are most affected, cases also arise among young people and those with mobility issues. Demand for support has risen post-pandemic, with some individuals going days without meaningful interaction beyond medical visits or shopping.

Parishes play a key role: in Escaldes-Engordany, for instance, 29 hours of weekly activities for seniors fill up quickly, though some hesitate due to outdated stigmas around day centres. "People think day centres are for the very old, but that mindset is fading," noted Maria Lupiáñez, head of the Elderly Area in Escaldes-Engordany.

Extreme cases remain rare and well-monitored. "They are few and controlled by pharmacies, communes and Social Affairs, including home visits if needed," said Fèlix Zapatero, president of the Federation of the Elderly. Compared to large cities, Andorra's model results in lower loneliness rates among seniors, he added.

The Red Cross leads detection through initiatives like the Sempre Acompanyats programme, which aids those with limited social networks, as well as teleassistance and housing-related services. Challenges ahead include dismantling taboos around seeking help, enhancing complementary services like healthcare and nutrition, and scaling resources for a growing elderly population.

A new initiative, Projecte Radars, will launch in April in partnership with Barcelona City Council. Trained volunteers will make calls and visits to identify overlooked solitary cases, fostering neighbourhood support networks to promote autonomy and wellbeing. "Everyone will grow old eventually, so we must keep working," Gil emphasised.