Andorra la Vella's Espai Ciutadà Processes 808 Resident Requests in 2025
Information queries lead with 316 submissions, followed by public roads and proposals; enhancements ensure responses in under 10 days on average.
Key Points
- Espai Ciutadà processed 808 resident requests in 2025.
- Top categories: information queries (316), public roads (176), proposals (149).
- Other issues: cleaning (51), antisocial behaviour (39), green spaces (32).
- Average response time under 10 days due to recent enhancements.
Andorra la Vella's Espai Ciutadà service has processed 808 requests, queries, and reports through 2025, solidifying its role as a primary channel linking residents directly to the local council.
Breakdown of the submissions shows information requests leading at 316, followed by public roads at 176 and suggestions or proposals at 149. Additional categories included cleaning (51), antisocial behaviour (39), green spaces (32), mobility (28) and urban furniture (17).
Council officials have praised the service for its handling of daily issues and its community outreach efforts. Recent enhancements, such as aesthetic upgrades and greater promotion, have aimed to make the space more welcoming, accessible and prominent as a go-to resource for parishioners.
These changes have enabled swift processing, with responses averaging fewer than 10 days from submission. The data underline the Espai Ciutadà's value as a mechanism for listening to residents, providing guidance and addressing their needs, queries and ideas, council sources noted.
Original Sources
This article was aggregated from the following Catalan-language sources: