Unnic Celebrates 3rd Anniversary with 1.2M Monthly Sessions

# 3rd anniversary of Unnic

**Andorra la Vella, 3 October 2024** – Unnic, the Andorran digital platform for public administration services, marked its third anniversary this week with a review of achievements and plans for future expansion.

Launched on 3 October 2021, Unnic has grown into a central hub for citizens and businesses to access government procedures online. The platform now handles over 1.2 million monthly sessions and supports more than 300 administrative services, including tax filings, business registrations, and social security management.

Government officials highlighted the platform's role in modernising public services amid Andorra's digital transformation push. "Unnic has simplified daily interactions with the administration, saving time and resources for users," said a statement from the Ministry of the Interior. User adoption has reached 85% among Andorran residents with digital access, with peak usage during tax season.

Key milestones include the integration of biometric authentication last year, which enhanced security, and recent additions like mobile app compatibility. The platform processed 450,000 transactions in 2023 alone, reducing paper-based processes by 40%.

Looking ahead, authorities plan to incorporate artificial intelligence for automated responses and expand services to cross-border users, aligning with Andorra's economic openness. Investments in cybersecurity and user training will continue to address remaining challenges, such as digital literacy gaps in rural parishes.

Unnic's success reflects broader efforts to position Andorra as a tech-forward jurisdiction, supporting its appeal to international professionals and investors. The anniversary coincides with ongoing consultations for a national digital strategy through 2030.