Andorra la Vella's Espai Ciutadà Handles 808 Resident Requests in 2025

Andorra la Vella's Espai Ciutadà service recorded 808 requests, queries, and reports during 2025, establishing itself as a key direct link between residents and the local council.

The most common submissions involved information requests (316), public roads (176), and suggestions or proposals (149). Other categories covered cleaning (51), antisocial behaviour (39), green spaces (32), mobility (28), and urban furniture (17).

Council representatives expressed a positive assessment of the service's performance, highlighting its effectiveness in addressing everyday concerns and fostering community engagement, according to the Andorran News Agency (ANA). Recent months have seen improvements including aesthetic enhancements and increased visibility to position the space as a more approachable and recognizable hub for parishioners.

These upgrades have supported efficient handling, with an average response time of under 10 days from submission. Overall, the figures demonstrate that Espai Ciutadà has become a valuable tool for listening to residents, offering guidance, and responding to their needs, queries, and ideas, council sources stated.