FEDA's New Customer App Hits 1,428 Downloads in Two Weeks

FEDA's new customer app, "FEDA i Tu", has recorded 1,428 downloads since launching two weeks ago, the utility company reported. FEDA is promoting the tool at its stand at the 47th Andorra la Vella Fair, where staff are helping visitors complete the registration process and learn about its main features. About 50 new downloads were logged on Friday.

The app lets users review daily, hourly and monthly electricity consumption in both euros and CO₂ emissions, and compare that data with previous periods, with similar users, or with the average for their parish. It also includes a personalised energy profile based on a questionnaire, which contrasts actual spending with estimated consumption derived from each user's habits.

Another feature allows users to set alerts when they reach a given weekly or monthly consumption threshold. Brenda Laredo, a member of FEDA's communication and marketing team, said the aim was to give customers more control and greater transparency over their usage. She described the alert function as a powerful tool for saving energy and cutting the amount billed, since it lets users adjust their habits before the billing period ends.

Visitor Eduard Magrinyà highlighted the year-on-year comparison feature as particularly useful for tracking how consumption evolves.

Beyond the app, FEDA's stand offers family and children's activities, including a collaborative mural and an educational experience led by Volt, a character who teaches younger visitors how daily habits affect energy use and environmental sustainability. The company says the initiatives are intended to bring energy efficiency closer to the public and encourage more responsible electricity use.