Andorra la Vella Councillor Defends Casa Pairal Elderly Centre Amid Complaints

Olalla Losada, junior councillor of Andorra la Vella, has defended the operations at the Casa Pairal elderly centre in response to criticism from Andreu Pedra, president of the local seniors' association, emphasising resident satisfaction and recent enhancements.

Speaking to media during the Festa Major de Santa Coloma, Losada stated there were no major issues at the facility. She pointed to improvements over the past year, including adaptations to chairs and tables for better accessibility and timetable changes to reduce conflicts. While acknowledging two instances since April when restaurant customers delayed centre activities—leading to short waits for seniors—she stressed these were isolated and not reflective of ongoing problems.

Losada dismissed suggestions that the council overlooks seniors' views, citing the periodic 'Us Escoltem' meetings where officials gather direct input. At the latest gathering, just two concerns were raised, both since addressed. She also noted other initiatives, such as a Sunday menu tailored for former Calones users at Bar de la Plaça following that service's closure.

The councillor questioned Pedra's choice to voice complaints publicly rather than directly to officials, despite his ready access and their recent meeting at the Festa Major d'Andorra la Vella where no issues were mentioned. She suggested the remarks might carry political overtones, warning that "sometimes we precampaign on something very sensitive like seniors". Losada cautioned that such criticism could create a misleading negative image, potentially discouraging users.

She upheld the shared-space model with the restaurant, which provides seniors discounted meals and extra access during low-attendance periods like summer Sundays. Recent upgrades have enabled intergenerational use, such as visits from grandparents with grandchildren, though she agreed a fully dedicated site would offer greater comfort. Overall, Losada maintained the arrangement delivers tangible advantages, including exclusive periods and a more welcoming environment.