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Andorra la Vella Suspends PK Card Recharges for 3 Weeks Starting May 18

Andorra la Vella's parking authority is halting PK card recharges and temporary card sales due to a three-week system upgrade. Users must prepare by topping up credits early to avoid disruptions during the outage.

Key Points

  • PK card recharges and temporary access card sales halted at barrier-controlled car parks from May 18 to June 7.
  • Outage for hardware/software updates and database transfer to advanced server.
  • Regular users advised to top up balances in advance for at least three weeks.
  • 30-day subscriptions expiring during period available only at Centre Ciutat main desk; short-term options replaced by daily rates.

Andorra la Vella's communal parking authority will suspend PK card recharges and sales of temporary access cards at barrier-controlled car parks starting 18 May. The outage, expected to last about three weeks until 7 June, is required to update the vehicle control system's hardware and software, along with transferring the database to a more advanced server.

The Comú urges regular PK card users to top up their balance ahead of time, ideally before the work begins, to ensure enough credit for at least three weeks of parking. This step aims to prevent access issues while recharges remain unavailable due to technical reasons.

Temporary access cards issued at vending machines—normally for 3, 7, or 30 days—will not be available during the period. The 3- and 7-day options will be replaced by standard daily rates. Users whose 30-day subscriptions expire between 18 May and 7 June should visit the main desk at Centre Ciutat car park to obtain a new one.

Councillor for Traffic and Parking Xavier Surana said the main goal is to notify users early so no one runs out of balance over the three weeks. He described the upgrade as an essential move toward a faster, more reliable, and secure system that meets current technological demands, despite the short-term disruption.

The Comú recognises potential inconvenience and thanks users for their patience during this key improvement. For any issues, contact +376 730 048.

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